Stay Safe While Checking Emails and Browsing the Internet
For my non-medium friends: Friend Link
Before You Click or Reply (For your safety)
Check the Sender’s Email Address
- Look at the FULL email address, not just the display name
- Be suspicious of addresses with random numbers or misspellings (like “amaz0n.com” instead of “amazon.com”)
- Remember: Scammers can fake display names to look like companies you trust
Look for Urgent or Threatening Language
- Be wary of messages that say “Act Now!” or “Your account will be closed!”
- Legitimate companies rarely threaten you or demand immediate action
- Take a breath and don’t let fear rush your decisions
Check for Poor Grammar and Spelling
- Professional companies proofread their emails carefully
- Multiple spelling errors or awkward sentences are red flags
- Be especially cautious with emails that seem “off”
Money and Personal Information Warnings
Never Share These via Email
- Social Security number
- Bank account or credit card numbers
- Passwords or PINs
- Mother’s maiden name or security question answers
- Medicare or insurance ID numbers
Be Suspicious of Money Requests
- No legitimate company asks for payment via gift cards
- The IRS never contacts you by email first
- Your bank won’t ask you to “verify” your account via email
- Family members claiming to be in trouble should be called directly (use a number you already have)
Before Clicking Any Link
Hover Before You Click
- Move your mouse over the link WITHOUT clicking
- Look at the bottom left corner of your screen to see the real web address
- If it looks strange or doesn’t match the company name, DON’T CLICK
Check the Website Address (URL)
- Real websites use “https://” (the “s” means secure)
- Look for misspellings in the web address (paypa1.com instead of paypal.com) — thats a 1 and not L.
- Be cautious of shortened links (bit.ly, tinyurl) from unknown senders
Don’t Download Unexpected Attachments
- Never open attachments from people you don’t know
- Be suspicious of attachments you weren’t expecting, even from known contacts
- Common dangerous file types end in: .exe, .zip, .scr
Common Phishing Email Scenarios
Watch Out For:
- “Your package couldn’t be delivered” (when you didn’t order anything)
- “Verify your account” messages
- Winning a lottery or prize you didn’t enter
- Job offers that seem too good to be true
- Messages claiming to be from the government demanding payment
- “A friend sent you a photo” from unknown sources
- Tech support messages saying your computer has a virus
Safe Browsing Habits
When Shopping or Banking Online
- Type website addresses directly into your browser (don’t click email links)
- Look for the padlock icon next to the web address
- Use strong, unique passwords for important accounts
- Check your bank and credit card statements regularly
On Social Media
- Don’t accept friend requests from people you don’t know
- Be careful about what personal information you share publicly
- Watch out for “too good to be true” offers and giveaways
- Verify unusual messages from friends by calling them
What TO DO
If Something Feels Wrong:
- STOP — Don’t click, reply, or provide information
- VERIFY — Contact the company directly using a phone number from their official website or your bill
- DELETE — Remove suspicious emails
- REPORT — Forward phishing emails to spam@uce.gov and to the company being impersonated
If You Think You’ve Been Scammed:
- Contact your bank or credit card company immediately
- Change your passwords
- Report to the Federal Trade Commission at ReportFraud.ftc.gov
- Consider placing a fraud alert on your credit reports
- Tell a trusted family member or friend
Golden Rules to Remember
- When in doubt, DON’T — It’s always safer to verify first
- If it seems too good to be true, it probably is
- No legitimate organization demands immediate action via email
- You can always hang up or delete and call back using a verified number
- It’s okay to say “no” or “let me think about it”
- Ask a family member or friend if you’re unsure
📞 Keep These Resources Handy
- Report fraud: ReportFraud.ftc.gov or call 1–877-FTC-HELP
- Social Security scams: 1–800–772–1213
- Medicare scams: 1–800-MEDICARE
- IRS scams: 1–800–829–1040
Remember: Taking a moment to verify is always better than rushing into a scam. Stay safe!
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I’m Liz Ndungu. I help adults build confidence with technology through simple lessons, friendly and patient coaching.
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Visit: ndunguconsulting.com if you would like to learn more.
Visit: ndunguconsulting.as.me to book a session if you would like to learn more phishing clues.
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